Calculators
What are missed calls costing you?
Pick your trade, then slide the numbers to match your business. The defaults are deliberately conservative examples.
Estimated job value at risk
| Missed-Lead Audit · $1,500 | – |
| Lead Center Install · from $3,500 | – |
| On-Site Build Week · from $15,000 | – |
An estimate from the numbers above, not a measurement of your business. The Leak Check and the audit measure the real thing.
Phone time spent on lookups
That time goes back to answering the next call. Caller lookup is one of the fixes in the Lead Center Install.
An estimate from the numbers above.
Why speed wins
Answer first. Win more jobs.
of home-service calls are missed, depending on how the study counts "missed."
CallRail [1] · Invoca [2][3]of US consumers say they're likely to choose the business that responds first.
Moneypenny, 2026 [4]of 2,241 US companies answered a test web lead within an hour. 23% never answered.
Harvard Business Review, 2011 [5]was the average reply time among the companies that did answer.
Harvard Business Review, 2011 [5]Free Leak Check
Find out what your phones are missing.
Five test calls and a web form over one week. A one-page scorecard. A 20-minute call. No logins, no cost.
Sources
- CallRail small-business benchmark, Jan 2025 (via MarTech Cube)
- Invoca, how much missed calls cost home-services businesses, 2024
- Invoca, Home Services Lead Conversion Benchmarks, 2026 (48% of callers never spoke to a person)
- Moneypenny, customer caller experience research, 2026
- Oldroyd, McElheran & Elkington, "The Short Life of Online Sales Leads," Harvard Business Review, 2011
- Job values: Fixr roof · This Old House AC · This Old House plumbing · This Old House solar · This Old House electrician · Fixr bathroom · This Old House garage door · Fixr pest control